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In her role as VP of Marketing at Symetria Recovery, AnnMarie Fauske has to be careful with the language she uses to engage her audience--people who suffer from Substance Use Disorder (SUD) and are seeking help. Because the words often used to describe these sorts of illnesses--clean, dirty, abuse, junkie, addict, etc.--can and often do exacerbate the stigma around SUD and other mental health disorders by implying a moral judgement on the person suffering from the disease. And yet, those terms are widely used by people searching for help.
In this episode we discuss how AnnMarie navigates this language puzzle and breaks down a recent highly successful marketing campaign aimed at military veterans seeking treatment.
